Boston Taxi Cab - Logo
Book Your Ride

Privacy Policy

Boston Airport Shuttle Service (“we,” “our,” or “us”) is dedicated to protecting the privacy and safety of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit BostonAirportShuttleService.com, use our online booking engine, or utilize our transportation services.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide reliable airport transfers and specialized family shuttle services, we collect information that helps us identify you and your specific travel needs.

A. Personal Information You Provide

  • Contact Data: Name, email address, phone number, and billing address.

  • Booking Data: Pickup and drop-off locations, date/time of service, flight numbers (for Logan Airport tracking), and passenger counts.

  • Special Requirements: Information regarding child safety seats (age, weight, and height of children) to ensure correct equipment installation.

  • Payment Data: Credit card details are processed securely through a third-party payment gateway. We do not store your full credit card information on our servers.

B. Automatically Collected Data

  • Usage Data: IP address, browser type, device information, and pages visited on our site.

  • Cookies: We use cookies to remember your booking preferences and enhance your user experience.

2. How We Use Your Information

We use the gathered data to ensure a seamless and safe transportation experience:

  • Service Fulfillment: To manage reservations, dispatch drivers, and provide the correct child safety seats.

  • Flight Monitoring: To track your arrivals at Boston Logan Airport and adjust pickup times for delays.

  • Communication: To send automated booking confirmations, receipts, and driver arrival notifications.

  • Security: To prevent fraudulent bookings and ensure the safety of our passengers and staff.

3. Disclosure of Your Information

We respect your privacy and only share your information with third parties when necessary:

  • With Our Drivers: Chauffeurs receive your name, phone number, and trip details to facilitate your ride.

  • Payment Processors: Information is shared with secure gateways (like Stripe or PayPal) to complete transactions.

  • Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities (e.g., Massport or law enforcement).

  • Service Providers: We may share data with analytics providers (like Google Analytics) to improve our website performance.

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

  • Access & Updates: You may contact us to update or correct your personal information.

  • Opt-Out: You can opt out of any marketing communications by clicking the “Unsubscribe” link in our emails.

  • Cookie Control: You can set your browser to refuse cookies, though some features of our booking engine may not function correctly as a result.

6. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of third-party websites and encourage you to read their policies.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

8. Contact Us

If you have questions regarding this Privacy Policy or your data, please contact us: